Appointments
The Appointments tab shows your appointments at the practice, split into Upcoming and Past. Each appointment shows its date and time (in the practice's time zone), the type of visit, its duration, and its current status.
Confirming an appointment
If your practice enables online confirmation, upcoming appointments show a Confirm button. Confirming records it directly on the practice's schedule — the office sees a "✓ Confirmed" marker, and so do you.
Requesting a change
Click Request a change on an upcoming appointment to ask the practice to reschedule or cancel it:
- Choose Reschedule or Cancel.
- For a reschedule, you can suggest up to three preferred days, each with a preference for Any time, Morning, or Afternoon.
- Add an optional reason, and send the request.
The request goes to the practice's staff, who will contact you to finalize the change — submitting a request does not itself change the appointment. A pending request is shown on the appointment until the practice responds.
For changes needed within 24 hours of the appointment, call the office instead — a portal request may not be seen in time.
Practice information
The Appointments tab also shows the practice's contact card: office addresses with directions links, and a tap-to-call phone number. If your practice offers online booking, a Book an appointment online link appears here as well.